Information
on downloading software can be found here.
Information
on ordering software can be found here.
If
you need technical support, please send an email to: support@videotox.com,
clearly describing the problem you are encountering. Normally
we will reply to you within 48 hours.
Before
sending us an email, please read our latest Online FAQ to see
if your question is answered here.
Q1: What can
I do with #1 Video Converter?
Q2: How to report bugs?
Q3: What it is the system requirement?
Q4: How much is #1
Video Converter?
Q5: How to buy?
Q6: Is online order secure?
Q7: What happens after I send in the order?
Q8:What is Windows
Media Format?
Q9: What is VBR?
Q10: Can I convert letter box to full-screen?
Q11: How to split a movie?
A1: What
can I do with # 1 Video Converter?
#1 Video Converter is designed to meet all your
needs of convert file between AVI(Divx,MPEG4,
MPEG, VCD,SVCD,DVD,WMV,ASF formats.#1 Video Converter is not only has a easy and friendly
user interface,but also a very fast video media Converter. It also can Ripper DVD(Divx,MPEG4) to AVI,MPEG, VCD,SVCD,WMV format and Ripper DVD music to mp3,wav,wma.
A2: How
to report bugs?
Please email any bugs or suggestions to
support@apollo-tech.com.
A3: What is the system requirement?
Win95/98/NT/Me/2000/XP
Windows Media Format
DirectX8.0 or higher
300Mhz or better CPU
128M or more RAM.
A4: How
much is # 1 Video Converter? The price for #1 Video Converter is US$29.95
per license. Multi-User license please contact
sales@apollo-tech.com
A5: How
to buy?
Please click here
for detail.
A6: Is
online order secure?
Yes, it is 100% secure.
A7: What happens after I send in
the order?
Normally, you will receive your registration
information within 72 hours after
sending the online order form.
If you do not receive your registration information within 72
hours, or you have lost the registration email, please contact
us at support@apollo-tech.com.
We will be glad to help you.
A8: What
is Windows Media Format?
Windows
Media Format is a proprietary format designed primarily for
streaming audio, video and text from Internet servers to client
computers. A Windows Media file can also be stored and played
locally. Each Windows Media file contains one or more media
streams that together form a multimedia presentation. Stream
delivery is synchronized to a common timeline.
A9:What is VBR?
Variable bit rate (VBR) encoding is an alternative to constant bit rate encoding and is supported by some codecs. Where CBR encoding strives to maintain the bit rate of the encoded media, VBR strives to achieve the best possible quality of the encoded media.
The quality of encoded content is determined by the amount of data that is lost when the content is compressed and decompressed. Many factors affect the loss of data in the compression process, but in general, the more complex the original data and the higher the compression ratio, the more detail is lost in the compression process.
A10: Can I convert letter box to full-screen?
Yes. You can select different resize mode.
Resize to fit output size:
The image is stretched to fit the target frame size in both dimensions, without preserving the aspect ratio.
No resize:
The image is not resized. If the image is smaller than the target frame, the surrounding area is black. If the image is larger than the target frame, the image is cropped.
Resize preserving the aspect ratio:
The image is resized to fit the target frame along one dimension, while preserving the aspect ratio. If the ratio of width to height in the image does not match the ratio in the target frame, it creates a letterbox.
Resize crop:The image is resized to fill the entire target frame while preserving the aspect ratio. Rather than create a letterbox, this mode crops the image, either along the sides or across the top and bottom.
A11: How to split a movie?
See http://www.videotox.com/howtosplit.htm
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